Currently, we only offer shipping within Canada. We're working on expanding our shipping options to more countries soon.

We're happy to let you know that we offer free shipping on all orders, regardless of the order amount. Whether you're ordering a single item or multiple items, shipping is always on us.

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: Track&Trace

Our processing time is 1–2 business days. Once your package has been shipped, you can expect delivery within 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can start enjoying your new fashion pieces right away!

You can return your items within 30 days of receiving them. To ensure a smooth return experience, we recommend reading our return policy, which you can find in the footer of our website. If you'd like to initiate a return, simply send us an email. Our team is ready to assist you and guide you through the process.

Please contact our customer service team as soon as possible with your order number and photos of the damaged item. We'll make sure to provide an appropriate solution

You can exchange items by returning them following our return process and placing a new order for the item you’d like instead. To get started, simply email us at support@sorellafashion.com.

If you wish to cancel or modify your order, please contact our customer service team as soon as possible. Changes can only be made if the order hasn’t been processed yet.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total amount.

We accept a variety of payment methods, including AMEX, Mastercard, Visa and PayPal. You can view all available options during the checkout process.

Check our size chart on the product page to find the right fit for your body type. If you're unsure, feel free to contact us for personalized advice.

Yes, we do offer gift cards. To purchase one, simply send us an email at: support@sorellafashion.com

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We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use, and protect your personal information.